Would you like someone else to deal with the maintenance and upkeep of your printers? Would you like to save money, improve data security and reduce your environmental impact? FCC Innovation's Managed Print Services (MPS), also known as Intelligent Workplace Services, could be the answer you're looking for.

What is MPS / IWS?

Working alongside your IT Team, FCC Innovation use Xerox’s analytics-based approach to help you understand the full scope of your print environment, whether you use Xerox devices or not. By capturing and analysing your live data, we can benchmark you against your competitors and provide you with a detailed understanding of your operating environment, assessing your whole document workflow.

Your MPS solution will be developed with you to ensure that you accrue the benefits: fixed cost printing and standardised devices, as well as automated servicing and consumables. What's more, our service is backed up with a helpdesk staffed with local, knowledgeable staff.

But don't take our word for it, here's a testimonial…

We have a good, longstanding relationship with First Copy and benefit considerably from their Managed Print Services, excellent helpdesk and knowledgeable staff. We get the best of both worlds: local support, quality service and all the backing of Xerox.
— PEM, Cambridge

How do Managed Print Services (MPS) work?

FCC Innovation’s Managed Print Services (MPS) support both Xerox and non-Xerox devices in businesses large and small, and across all industries and sectors.

Our top priority is helping your business maximise productivity and realise cost-savings. Your MPS solution will be developed alongside your team, incorporating automated services, fixed cost printing, standardised devices, and consumables supply.

MPS starts with optimisation but extends into innovation and automation, as well as improved security and environmental sustainability.

Steps to Print Management

Assess and Optimise

Working alongside your IT department, our experienced consultants review your current device infrastructure using Xerox’s innovative analytics tools, including the Xerox Print Awareness Tool and CompleteView Pro Assessment for Print Services.

The assessment covers how effective your document workflow is by creating a baseline of your current spend, carbon consumption and performance.

Further, the CompleteView Pro assessment gathers live data via Xerox software, and we also carry out an onsite appraisal to better understand your internal processes.

Once we have developed a detailed understanding of your current operating environment, we can provide you with consistent, dynamic and real-time solutions to improve workflow, streamline operations and create a more cost-effective print management system.

Secure and Integrate

We ensure that there is minimal disruption to your operating systems when deploying and integrating your new workflow solution. Our team install the software and hardware for you and arrange any necessary training.

Document and data security is paramount. The benchmark security measures associated with your MPS devices are advanced and prevent unauthorised access to your machines and files. Xerox’s industry-leading ConnectKey technology enhances information security and ensures that your data is protected - keeping your confidential documents confidential, and the personal data of your customers safe.

In addition, your business will be able to print from any mobile device with the Xerox Mobile Print Solution, allowing the flexibility of a modern, connected office.

Automate and Simplify

Once implemented, your solution can monitor individual devices and their usage, establish print rules, implement strong security measures, track and allocate costs, and significantly reduce waste.

What’s more, your solution will enable your business to automate workflow processes: capture, store, share and digitalise documents with ConnectKey, and automate scanning and printing operations. In so doing, you can improve business productivity and increase revenue-generating opportunities – a great result for your bottom line.

Our team provides continuous monitoring and proactive support, including:

  • a support helpdesk

  • troubleshooting and repair

  • output management

  • consumables and usage tracking

  • performance monitoring

 Case Studies

Visit our Case Studies page to view MPS case studies.